Terms of service

Terms & Conditions

Welcome to Vibelo. These terms apply when you use our website or place an order with us. Please read them alongside our shipping, returns and privacy policies. Nothing in these terms affects your statutory rights.

Products and orders

We aim to describe and display our products accurately, though colours may appear different on different screens. Prices and availability may change. When you place an order, you offer to buy the items in your basket. We will confirm whether we accept your order. If an item is unavailable or we cannot fulfil your order, we will let you know and refund any payment taken for that item.

Prices and payment

The price, delivery charges and any applicable taxes are displayed at checkout before you pay. Payment is taken using the payment methods offered at checkout. If we identify an obvious pricing error before accepting your order, we will contact you to give you the choice of ordering at the correct price or cancelling.

Delivery

Available delivery methods, charges and estimated times are displayed at checkout. We will take reasonable care to deliver within the stated timeframe and contact you if we become aware of a significant delay. Please see our shipping policy for more information. Your legal rights regarding delivery remain unaffected.

Returns and refunds

Please see our return and refund policy for how to cancel or return an order. If goods are faulty, damaged or not as described, you have statutory rights that are not limited by these terms or our returns policy.

Website use and content

You may use this website for lawful personal shopping. You must not interfere with its operation or use its images, text or branding without permission. Content on this website belongs to Vibelo or its respective rights holders.

Liability

We do not exclude or limit liability where doing so would be unlawful, including for fraud, death or personal injury caused by negligence, or breach of your statutory consumer rights. Otherwise, we are responsible for losses that were reasonably foreseeable when we accepted your order.

Privacy

We handle personal information as described in our privacy policy. Please read that policy for details of how information is collected, used and shared.

Changes and contact

We may update these terms from time to time. The terms that apply to your purchase are those in effect when we accept your order. If you have a question about these terms or your order, contact Vibelo at suhaybmunir0@gmail.com.